MIESCOR’s Supply Chain Management team shall secure quality products and services to meet the requirements of the company in the most cost-efficient and timely manner, and in line with company standards.

Core Concepts

Quality – MIESCOR’s Supply Chain Management processes shall comply with ISO Quality Standards and other quality criteria in its dedication to providing the best possible value and ensure quality materials and services.

Customer and Stakeholder Focus – MIESCOR’s Supply Chain Management team shall provide products and services that will meet and exceed customer and stakeholder needs and expectations.

Safety – Only products and services that are compliant with set quality and safety standards will be acquired from qualified vendors. Sub-contractors commissioned for services are also obliged to adhere to the company’s safety requirements.

Environment – Compliance with local and international regulations and standards for the protection of the environment shall be an integral part of Supply Chain processes and the company’s dealings with suppliers.

Innovation – Supply Chain associates and suppliers shall keep abreast and pursue new technologies, market conditions, trends, best practices, and methods to innovate and improve processes, efficiency, effectiveness, and overall costs.

Continuous Improvement – Supply Chain Management shall apply the practice of PDCA (Plan, Do, Check, Act) and the Criteria for Performance Excellence to systematically introduce change and pursue improvements. Suppliers are likewise obliged to adhere to the same practice and principles for their continual improvement.

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General Guidelines

Conflict of Interest
MIESCOR shall desist from engaging in business with a supplier when there is impression or evidence of conflict of interest. Supply Chain associates and suppliers are instructed to desist from activities that may be classified as Conflict of Interest such as Financial Interest in a supplier or contractor, Indebtedness to a supplier or contractor, Employment with a vendor, Compensation from a vendor, Expensive gifts, entertainment or other benefits from a supplier, Purchasing from relatives to the second degree of consanguinity. Associates will, at all times, act in a professional and impartial manner in all business dealings to ensure fairness within the company.

Confidentiality of Information
Affiliates of MIESCOR are assured that transactions relating to the company’s purchases are confidential, especially with regards to our suppliers and competitors.
It is considered unethical and illegal, as well as damaging to the company’s competitive position to allow company exclusive information about one supplier to be passed to another supplier. Exclusive information requires protection of the name, composition, process of manufacture, or rights to unique or exclusive information which has marketable value and is upheld by patent, copyright, or non-disclosure agreements.

Risk Management
It is the corporate policy to maintain consistency in the protection of assets and interests through the use of insurance, bonds, progress payments, retainage, holdbacks, and other accepted methods when using contractors and service providers.

Warranty and Guarantee
The vendor shall guarantee that its product or service is reliable and free from any defects; and that it will replace or repair, without charge, defective products/jobs within a given reasonable time under certain conditions. The vendor shall assume liability for the loss or damage to life and property resulting in his failure, neglect, or carelessness in the execution of the order.
The vendor shall ensure compliance with MIESCOR’s safety and security rules and regulations, and local/national/international laws governing the manufacture, sale, and delivery of their goods and services. MIESCOR shall not in any way be responsible, accountable, or liable for any violations that may be committed by the vendor.