The Project Manager, End-Client Services is responsible for providing client installations, repair and maintenance services to clients within agreed service levels and within internal budget targets
- Engagement in simultaneous and multiple end-client telecommunications installations, repair and maintenance works
- Consolidation of data to determine project requirements such as cost elements and prepare estimates, resources and schedules in alignment with Service Level Agreements with clients
- Preparation of project scope and development of Project Management Plan, Project Risk Management Plan and Project Change Management Plan for dissemination to internal and client stakeholders
- Preparation of the Project Table of Organization, Project Budget and Resource Schedule
- Facilitation of meetings with internal and client stakeholders to communicate expectations, roles and responsibilities, periodic reports and to resolve issues as needed.
- Communication with internal and client stakeholders on availability and timely delivery of project materials and equipment and dependency on third party stakeholders like government entities, property owners/administrators, etc.
- Utilization and promotion of Miescor’s tools and systems in project management and resource management
- Execution of end-client installation, repair and maintenance project plans through best practices and appropriate methodologies while ensuring quality and safety.
- Identification and management of project dependencies, critical path items, potential problems and preparation of action plans
- Monitoring and control of project budget utilization, preparation of periodic/milestone reports and facilitation of documentation up to billing and project closure
- Review of the capabilities and performance of partner suppliers and/or subcontractors
- Involvement, provision of inputs and communication of lessons learned in the preparation of bid proposals
- Participation in establishing policies and procedures that are consistent with overall company policies and operating objectives.
- Monitoring of applicable laws, regulations, technologies and communicate their perceived impact to the organization, business and clients
- Participation conventions and conferences to be abreast and up-to-date with frameworks, applicable laws, regulations, technologies, vulnerabilities and assess and communicate the impact to the organization and its practices